Customer Service

Information

• T : 514-931‐7337

Our services

• WIFI zone at the Mezzanine Level, near Sports Experts
• Wheelchairs available free of charge
• Lost and found
• Reusable bags
• Bicycle station

Gift cards

You can buy our Gift Cards at the Info kiosk whenever you wish. Put on any amount from $10 to $500. No activation fee. You can also use your Gift Card at Centre Laval, La Plaza de la Mauricie and Place Longueuil, with participating retailers.

Check your balance

To check the balance of your gift card, dial 1-800-755-8608 or go to getmybalance.com.

Accepted payment methods

Cash, Interac, Visa and MasterCard (Prepaid credit cards are not accepted).

Photo ID is required for cash purchases of $500 or more.

For all purchases of $1,000 or more, the card purchaser must provide the Info kiosk attendant with his/her first name, last name and telephone number.

Credit card purchases require two pieces of ID, one of which must have a photo and signature. The Info kiosk attendant will take down the card purchaser’s first name, last name and telephone number.

Credit card purchases must total $250 or less. Any transaction above that amount must be approved by Place Alexis Nihon management.

Info kiosk attendants may decline any transaction they believe to be fraudulent.

If you are making a purchase for your company or organization, contact us at info@placealexisnihon.com.

Non-participating retailers and restaurants

Bank of Montreal, Cafeto, Centre Médical du Collège, Croissant Plus, Dollarama, Fido Zone Mobile, Fil Blanc, Franx Suprême/Cultures, Loto Québec, Muffin Plus, Parfumerie Romance, Pik Nik, Studio Photo Lab 3D Clic, Sukiyaki, Sushi Shop, Tabatout, Thaï Express, Tiki-Ming et Vidéotron.